
Branding 101
Visual Storytelling in Branding: How Imagery Builds Emotional Connections
Picture this: you're scrolling through your favourite social media platform, barely paying attention when bam—a stunning visual stops you mid-scroll. It's not the caption or the hashtags; it's the image that hooks you. That, my friend, is the magic of visual storytelling.
Visuals are more than just eye candy; they're the secret sauce that makes your brand relatable, memorable, and downright irresistible. As someone who once thought Comic Sans was an acceptable font choice (spoiler: it's not), I've learned the hard way that visuals can make or break your brand. Let's explore how powerful imagery can do the heavy lifting for your brand's narrative.
Connecting Emotionally Through Imagery
Let's be honest: we're all a little emotional—especially when it comes to brands. We buy stories, not just products. A compelling image can evoke trust, curiosity, or even nostalgia. The right visual can make your audience feel seen and understood, and that's where the magic happens.
Take Airbnb, for example. Their imagery isn't just about accommodation but connection, belonging, and experiencing the world. Every photo tells a story of community and exploration, making you think, "I want to be part of that."

The Ingredients of a Strong Visual Story
Great visual storytelling isn't about slapping a pretty picture on your campaign and calling it a day. It's about crafting a cohesive narrative that speaks volumes without saying a word.
Key Ingredients:
Consistency: Use a unified colour palette, typography, and style across platforms.
Authenticity: Stock images are fine—until they're not. Go for visuals that reflect your brand's real story and audience.
Emotion: If it doesn't make someone feel something, it's probably not working hard enough.
I remember designing my first brochure and thinking, "Let's make it blue because blue is calming." But, spoiler alert: it was boring. I know how much thought goes into creating visuals that evoke the right emotions.
Case Study: Canva – Empowering Everyone to Create
Canva has become a global sensation, democratising design for professionals and non-designers alike. In 2025, it's not just a tool; it's a movement. Canva's visual storytelling is all about empowering creativity and inclusivity. Their campaigns highlight real users creating stunning designs—from students working on presentations to small business owners building their brand identities.
Canva's visuals are vibrant, approachable, and perfectly aligned with its mission of making design accessible to everyone. Every time you see a Canva ad, you think, "I can do this, too." It's a masterclass using visuals to build trust, inspire action, and make design less intimidating.

Tailoring Your Visual Story for Different Platforms
Have you ever noticed how the same image can look stunning on Instagram but feel flat on LinkedIn? That's because each platform has its quirks. Tailoring your visual storytelling for different channels isn't optional; it's essential.
Tips for Customisation:
Instagram: Go bold and vibrant—this is your stage for eye-catching visuals.
LinkedIn: Keep it professional yet engaging—think infographics and sleek designs.
Your Website: Cohesive visuals that guide your audience seamlessly through your brand story.
Visual Storytelling Mistakes to Avoid
We've all had our cringe-worthy moments. My first website featured a bright neon green header (don't ask). Here's what I've learned about what not to do:
Overloading your design with text. Let your visuals speak.
Using inconsistent imagery that confuses your audience.
Ignoring accessibility. Make sure your visuals are inclusive and easy to interpret.
How to Start Crafting Your Visual Story
So, how do you start creating visuals that resonate? First, take a step back. Think about your brand's core values and the emotions you want your audience to feel. Then, let those ideas guide your design choices.
Steps to Begin:
Define your brand narrative.
Choose a cohesive style and colour palette.
Collaborate with creative experts who can bring your vision to life.
A Final Thought
Visual storytelling is your chance to go beyond words. It's about creating emotional connections, inspiring action, and leaving a lasting impression. And if you've ever made a neon green flyer like me, you'll know that every visual choice counts.
Partner with Us for Impactful Visual Storytelling
Let's chat if you're ready to level up your brand's visual storytelling game. At BrandNew Creative, a leading creative design agency, we specialise in turning abstract ideas into a visual identity that wows your audience. Together, we can create imagery that doesn't just look good—it connects, inspires, and converts.
Image source:
Airbnb official website
Canva official website